Formal Dresses & Wedding Dresses are all made up on order. The Glass Slipper does not keep the dresses in stock for you to try on. The Prices for all the dresses are underneath the images, this price is for the standard sizes eg: 32, 34, 36..etc
If you are needing any alterations on a standard size dress you will be held responsible for that alteration fee.
If you are wanting the dress custom made according to your body measurements, an extra R600 is payable on the standard size price and Glass Slipper will take your measurements. If any alteration is required on the custom made dresses Glass Slipper will be responsible for this alteration fee.
Should you require us to make a custom made dress that is not on the website, gladly send us an image and we will let you know if we are able to make the dress identical to your picture or not.
Full payment for dresses is required when ordering before we start to make the dress. Dresses priced over R10 000.00 require a 60% deposit and the balance payable when the dress is completed.
The Glass Slipper spends vast amount of time sourcing for the most exquisite dresses. Our dresses come from reputable designers and are made with only the best fabric and hand detailed to make every dress exclusive. The Glass Slipper has been in operation for 15 years and works with the original dress makers of the dresses you see on the website. The dresses take approximately 4 - 5 weeks to make for you and upon arrival the dress will look the same as the image and of good quality.
The Glass Slipper inspects all dresses for designer or factory defaults. Since computers have chromatic aberration, especially between CRT & LCD screens some colour difference can vary on the garment. All dresses come with margins for altering and tailoring if desired. Prices can change in relation to the Rand exchange rate
A word of warning: Many designers and dressmakers try to copy the dresses and the dress turns out a disaster.
The Glass Slippers Dress manufacturers have been tested, trusted and are superb with 15 years experience of working together. The Glass Slipper is on your side and the dress you get will look like the picture. If there had to be a rare incident where the dress is terribly made or does not look like the picture, the Glass Slipper will do everything in their power to rectify the problem.
The policy on returns & refunds: Simple alterations are easy to do. The Glass Slipper will not refund you if measurements you supplied were wrong or you found another dress you like more during the time we are making your dress.
However we will gladly refund you should your dress not look 95% like the picture or is of inferior quality.
For Matric Farewell Dresses,
The Glass Slipper makes a note of which school you attend and we will not duplicate the same dress
even in another colour to another girl in your school.
Certain dresses that need to be made in plus sizes might require an extra minimal fee.
HOW TO PURCHASE YOUR DRESS
Step 1:Contact us with the code of the dress you want.
Send us your measurements (look at the size chart on how to measure).
Step 2: The Glass Slipper will send you an invoice for payment.
Send us your delivery address if you want the dress delivered to your door or your nearest post office.
Full payment is required on Matric Farewell, Evening and Promotion dresses on order.
Dresses priced over R10 000.00 require 60% deposit payable on order.
Step 3:Wait approximately 4-5 weeks and then Glass Slipper will let you know the day you will be receiving your dress. Your dress will arrive folded up, you will have to have your dress steamed for the occasion.
Alternatively you can make an appointment to come and see us in Douglasdale, Jukskei Park, Johannesburg